Many people who like everything original, do not like that because in their minds the watch loses its value. Keep in mind that some manufacturers do swap hands as well as dials on your watch. When you receive the watch, you will get all the parts which been replaced with a new one. It will be up to you to decide if you choose to proceed with their recommendation. If your watch needs additional work to be done which is not covered in the repair price (such as new Crystal, new bracelet ect.), they will contact you or the person who helped you fill out the paperwork. Sometimes the manufacturer does not have the parts, and they ship the watch to the primary service facility in Switzerland or they wait for the parts. After the service center receive the watch, they will find out what needs to be done.
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